Introduction
Welcome to DineSwipe. When you or your staff access the platform, you accept these terms on behalf of your restaurant and any guest experiences you activate.
Using DineSwipe responsibly
To keep the platform running smoothly for every restaurant partner, please:
- Provide accurate business, menu, and billing information—and update it whenever details change.
- Ensure only authorised employees manage your DineSwipe configuration and comply with all local regulations.
- Let us know right away if you suspect unauthorised access, credential compromise, or data exposure.
Partner dependencies & disclaimers
DineSwipe integrates with trusted providers for payments, communications, and forecasting. Their policies continue to apply:
- Razorpay onboarding: Approval is decided solely by Razorpay and its banking partners. We support the paperwork but cannot accelerate or guarantee activation.
- AI forecasting: Insights rely on the quality and volume of operational data you supply. Treat predictions as guidance alongside your team’s judgement.
- Service continuity: Maintenance windows or partner outages may occur. We coordinate closely to restore service quickly and will keep you updated.
Payment terms
Transactions handled by Razorpay, UPI providers, or other payment partners are governed by their own agreements. DineSwipe is not responsible for disputes, chargebacks, or delays caused by those gateways.
Intellectual property
The DineSwipe brand, product designs, software, and content are protected by intellectual property laws. Please don’t copy, modify, or distribute them without written permission.
Liability limits
DineSwipe is provided “as is.” We are not liable for indirect or consequential losses arising from outages, data issues, or reliance on AI outputs. Any liability is capped at the fees paid for the current service term.
Privacy & data use
Your information is processed according to our Privacy Policy. By using DineSwipe you consent to that policy, including cross-border processing required to deliver the service.
Updates to these terms
We may refresh these terms when we launch new features or respond to regulatory changes. Material updates will be highlighted in-product or by email, and continued use signifies acceptance.
Governing law
These terms are governed by the laws of Kerala, India. Courts in Alappuzha have exclusive jurisdiction over disputes related to your use of DineSwipe.
Questions or support
Need clarity on a clause or partner integration? Email hello@dineswipe.com and we’ll respond within two business days.