Terms & Conditions

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1. Introduction

Welcome to DineSwipe! By using our platform, you agree to abide by the following terms and conditions. These terms apply to all users, including businesses, customers, and visitors accessing or using the platform.

2. User Obligations

  • You agree to use the platform in compliance with all applicable laws and regulations.
  • You must ensure that all the information provided during registration or use is accurate and up to date.
  • Unauthorized access to our services or misuse of the platform is strictly prohibited.

3. Disclaimers

3.1 Razorpay Setup Disclaimer

Approval for setting up Razorpay is at the sole discretion of Razorpay and its associated banking partners. DineSwipe provides guidance and assistance in the setup process but has no influence over the approval outcome.

3.2 AI Predictions Disclaimer

For businesses using Package 3, we offer AI-based insights to assist decision-making. However, DineSwipe cannot explain the rationale behind specific AI predictions, as these outcomes depend on the data provided and may vary accordingly.

3.3 Third-Party Services & Uptime Disclaimer

  • Service Availability: Our partners may occasionally perform scheduled maintenance or experience technical issues, which could lead to brief interruptions.
  • Maintenance & Updates: To maintain optimal performance and security, we schedule routine maintenance, aiming to minimize disruption.
  • External Factors: On rare occasions, unforeseen outages or interruptions may occur due to third-party providers. We actively work with them to restore services promptly.

DineSwipe continuously coordinates with its partners to provide the highest possible uptime, ensuring your business operations run smoothly without service reliability concerns.

4. Payment Terms

All transactions processed through the platform, including those via third-party payment gateways such as Razorpay, are subject to the respective terms and conditions of those providers. DineSwipe is not responsible for transaction delays, payment failures, or disputes arising from the payment gateway.

5. Intellectual Property

All content, trademarks, logos, and other intellectual property on the platform belong to DineSwipe or its licensors. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

6. Limitation of Liability

DineSwipe is not liable for any indirect, incidental, or consequential damages arising from the use of our platform or services, including but not limited to service interruptions or incorrect AI predictions.

7. Privacy Policy

Your use of the platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

8. Changes to Terms and Conditions

DineSwipe reserves the right to update or modify these terms at any time. Continued use of the platform following any changes constitutes acceptance of the revised terms.

9. Governing Law

These terms are governed by and construed in accordance with the laws of the State of Kerala. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in Alappuzha, Kerala.